At www.heartgom.shop, we prioritize your privacy as much as you value your shopping experience. We understand that trust is the foundation of any relationship, and we are committed to maintaining transparency in how we handle your personal information. This Privacy Policy outlines our practices to ensure you feel secure while browsing, purchasing, or interacting with our platform.

When you visit www.heartgom.shop, our systems automatically record technical details such as your IP address, browser type, and device identifiers to optimize performance and security. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect personal details like your name, email address, shipping information, and payment data to fulfill your requests efficiently.

Your information enables us to process transactions smoothly, deliver personalized product recommendations (such as our Verano Vogue collection or minimalist watches), and provide responsive customer support. We also analyze aggregated data to improve website functionality, tailor marketing campaigns, and enhance your overall experience with us.

Cookies help us remember your preferences, analyze traffic patterns, and serve relevant ads for items like raffia circle totes or ankle-strap heels. Functional cookies ensure features like your shopping cart persist across sessions, while analytical cookies provide insights into how users interact with our site. You can manage cookie settings via your browser, though disabling them may limit certain features.

We employ industry-standard encryption (SSL/TLS) for all data transmissions and store sensitive information in secure, access-controlled environments. Regular security audits and staff training further minimize risks of unauthorized access or breaches. While no system is entirely immune to threats, we continuously update our protocols to safeguard your data.

To deliver seamless services, we collaborate with trusted partners such as payment processors (e.g., Stripe, PayPal), logistics providers for order fulfillment, and analytics platforms like Google Analytics. These entities receive only the necessary data to perform their functions and are contractually bound to maintain confidentiality. We never sell your personal information to third-party marketers.

You have the right to access, correct, or request deletion of your personal data held by www.heartgom.shop. To exercise these rights or inquire about our privacy practices, email us at [email protected]. We respond to all requests within 30 days and will gladly address any concerns you may have.