Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at heartgom. Our founder, Sarah, still replies to every single email herself—yeah, even the ones sent at 2 AM. She once stayed up all night helping a customer fix an order mix-up before their big event. That’s just how we roll.
Got a question, suggestion, or just want to chat about that new product you’re eyeing? Here’s how to find us:
Fun fact: Our phone line’s voicemail greeting changes weekly—last week it was a terrible rendition of ‘80s pop hits. Call us and see what’s playing now!
Honestly? We’re not perfect. That’s why your feedback is gold to us. When a customer suggested adding size charts last year, we implemented it within 48 hours. Got an idea? Shoot us an email—we might just name the next product after you.
P.S. Live chat’s coming soon! Until then, old-school emails and calls work like a charm.